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Case study: Highlighting solutions implemented using Quentas products and technologies.
Single-bill for bundled products: Quentas convergent telecom billing is able to calculate charges for a variety of products and services on the same bill.
With flexible price plans: you can give the customer more or less free minutes and/or discounts or special prices above or below a certain call usage.
Electronic Bill Presentment: The customer can view their invoice online or we can send PDF's (invoice and call details) in a mail attachment.

MVNO Billing Experience

MVNO billing solution

For growing communications providers looking for a proven, comprehensive way to handle critical billing needs, Quentas Q-bill is your ideal solution. Quentas provides a total billing solution. We host the software and hardware at our facilities saving you the worries and expenses of managing and supporting a back-office billing infrastructure. You simply control the data from your desktop using our software.

MVNO Billing

Superior customer experience

The Quentas customer care web-based interface enables MVNO's customer service representatives (CSR) to register customers, manage their data, search for information relating to different criteria, activate and deactivate services, browse financial documents to explain complaints and add new service numbers. This wide spectrum of functionalities gives more power in the hands of your CSR's, which in return increases customer satisfaction.

Electronic billing and payment

Quentas Web Portal, enables you to provide your subscribers with electronic billing and payment, real-time delivery of detailed information, online payment with a range of payments modalities (credit card, bank payments, etc.). All these functions Increase market share with pre/postpaid convergence and the real-time cost control are achieved by the Real Time Billing System.

Customer satisfaction

This convergence billing system increases your market share while increasing customer satisfaction by offering your customers several ways of accessing the service. This functionality is also important for brand type MVNO's targeting niche value-added services and content as end customers are demanding prepaid payments for such services. This pre/postpaid convergence enable MVNOs to control costs in real time and thus minimize revenue loss.